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Shipping & Guarantee

Shipping Notes

Generally, orders are shipped within 1-2 business days,as we receive your order. If your order placed on the weekends, orders will be shipped on next Monday morining. Items will not be shipped individually. Business days include Monday - Friday, excluding holidays. Shipping and handling fees rely on the number of items bought and the method of shipping that you choose. Using the level of service you've requested and your distance to our dstribution center, weather delays or other factors beyond our control may influence delivery times and so are uncontrollable. But we will do everything we can help you get your order to you fast.
Orders are shipped by USPS(, Streamlite( and should arrive between 5 to 15 business days as we accept your order. 


Return Policy

• If you are not satisfied with your purchase and wish to return an item for non quality reasons between 3~7days after receiving the product, we can exchange for another item with the same value for you, if the value of the exchange product exceeds the amount you've paid before, then you should cover the balance. In this case, buyer should pay the extra shipping costs.

• If there is a quality problem between 3 and 7days after receiving the product, customers can send the item back to us for replacement or repairing for free, in this case we will cover the additional shipping cost.

• Please make sure that the returned products are in their original condition, otherwise we may not accept for replacement.

Warranty Policy

We offer after-sales service for all our products, when there's a problem with products sold on within 1 year; we can repair it for you. If you return the package within 3 months after the receipt of the item, we will repair it for free, while if exceeds 3 moths, then there's a repairing fee generated.

Please note that we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact our customer service by sending an email to one of our customer representative get back to you within 24 hours.